- All our items are distributed worldwide from our warehouse in Greece.
- No hidden charges and customs charges for European Union countries.
- For countries outside the EU, we do not take any responsibility for additional customs charges, etc.
- In case you live in a country that is excluded from the countries in which we can serve, but you would like to place an order please contact us at the [email protected] or social media.
For orders within European countries and Balkan countries the delivery time is about 3-8 working days they are measured from the day the order is shipped. Please note that there is processing time 1-2 working days. We are not responsible for shipping delays due to adverse weather conditions and we do not issue refunds for shipping costs in case of delivery delay. Orders are usually shipped via DHL Economy Service or through the ELTA (Greek National Post). .
For orders from America, Canada, Latin America and other dances, delivery times vary depending on the service and the type of item. Indicatively, the times vary between 4-15 working days (not including preparation days). Shipments are made through the ELTA (Greek National Post) or DHL Express.
For orders within Greece, the delivery time is 1-3 working days . or through our company’s vehicles. In case the place of delivery of your order is located in a remote area there is a possibility that you will be charged with the additional cost set by the respective transport company If you receive from a subchapter of the courier company there is absolutely no charge. In any case, there will be an update before shipping about the cost borne by you (if any)
For orders within Cyprus, the delivery time is approximately 3-5 working days for standard shipping method and 1-3 working days for the express method. These orders will be shipped via ACS Courier for standard method and via DHL for fast shipping method.
* Courier/shipping companies and shipping times may vary depending on the current season/season (e.g. Christmas, Easter etc.).
Incorrect shipping information
If a package is returned to Spartan-Store due to an incorrect or incomplete shipping address provided by a customer, the customer will be responsible for the cost of return shipping as well as the cost of delivery. Spartan-Store is not responsible for packages that were delivered incorrectly or lost due to incorrect or incomplete shipping information provided by the customer.
In case the cash on delivery service is selected, there is a possibility that we can contact you to confirm your order. If for any reason we do not manage to contact you due to the entry of incorrect or incomplete information (address, telephone number, email, etc.), our store has every right to refuse the shipment for reasons of safeguarding our transactions and our shipments.
In case of cancellation of the order due to the customer’s fault, the customer is charged with the shipping / return costs.
Malicious Actions & Effects
In case of deliberate declaration of false information, etc. Spartan-Store has the right to refuse to serve the specific customer again or even to cancel his account.
Orders placed with non-real details such as name, phone number, email number, etc., will be considered malicious and will be canceled and there may be no possibility of re-ordering for this account.
Free shipping (EU, Balkan countries)
Free shipping is available for orders over €120 in value sent within the European Nation. Orders are usually shipped through the DHL Economy service.
Free shipping (Greece)
Free shipping is available for orders over 60€ sent within Greece. Orders are usually shipped through the ACS Courier service.
Free shipping (Cyprus)
Free shipping is available for orders over €120 in value sent within Cyprus. Orders are usually shipped through the ACS Courier Standard service.
Free shipping (USA)
Free shipping is available for orders over €140. Orders are usually sent via ELTA (Greek National Post) or DHL Express.